Terms

Masc Skin Terms of Service

Last Updated: June 14, 2026

Welcome to Masc Skin ("Masc Skin," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, products, services, and any purchases made through our online store.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our products.

1. About Masc Skin

Masc Skin is an online retailer of skincare, cosmetic, grooming, and personal care products. We may offer products manufactured by third-party brands as well as products sold under the Masc Skin brand.

Our products are intended for cosmetic and personal care purposes only and are not intended to diagnose, treat, cure, or prevent any disease.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to make purchases through our website.

By using our website, you represent that you meet these requirements.

3. Product Information

We strive to provide accurate descriptions, images, ingredient information, and pricing.

However:

  • Product packaging may differ from website images.
  • Colors may appear differently depending on your device.
  • Ingredient lists may change over time.
  • We do not guarantee that all descriptions are error-free.

Masc Skin reserves the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

4. Skin Sensitivity & Allergic Reactions

Customers are responsible for reviewing product ingredients before use.

Because every individual's skin is different:

  • Results may vary.
  • Skin irritation, allergic reactions, or sensitivities may occur.
  • We recommend performing a patch test before using any new skincare or cosmetic product.

Masc Skin is not responsible for adverse reactions resulting from product use, misuse, failure to review ingredients, or failure to follow product instructions.

If irritation occurs, discontinue use immediately and consult a healthcare professional.

5. Orders

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Restrict orders that appear fraudulent or unauthorized.
  • Cancel orders due to inventory shortages, pricing errors, or suspected misuse.

An order confirmation does not guarantee acceptance of an order.

6. Pricing & Payments

All prices are displayed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to:

  • Change prices at any time.
  • Correct pricing errors.
  • Cancel orders affected by pricing inaccuracies.

Payment must be successfully processed before an order is fulfilled.

7. Shipping

Shipping times are estimates only and are not guaranteed.

Masc Skin is not responsible for delays caused by:

  • Carriers
  • Weather conditions
  • Customs processing
  • Supply chain disruptions
  • Incorrect shipping information provided by customers

Risk of loss transfers to the customer upon delivery by the shipping carrier.

8. Returns & Refund Policy

Because we sell skincare and cosmetic products, returns are subject to the following policy.

Return Window

Customers may request a return within 30 days of delivery.

Return Processing

For products fulfilled through our supplier network:

  • The supplier will create and provide a return shipping label within 2 business days of an approved return request.
  • No return shipping label fee will be charged to the customer.
  • No restocking fee will be charged.

Return Review

All return requests are reviewed manually before approval.

Masc Skin reserves the right to deny returns that:

  • Fall outside the return window.
  • Show signs of abuse or misuse.
  • Are inconsistent with this policy.

Customer Refunds

Once an approved return is received and processed, customer refunds will be issued automatically to the original payment method.

Refund processing times may vary depending on the customer's financial institution.

Non-Returnable Items

For health, hygiene, and safety reasons, certain products may not be eligible for return, including:

  • Products marked final sale.
  • Gift cards.
  • Products prohibited from return by applicable law.
  • Products that present a health or sanitation concern.

Masc Skin reserves the right to determine return eligibility on a case-by-case basis.

9. Cancellations

Orders may be canceled only if they have not yet entered fulfillment or shipment.

Once an order has been shipped, it cannot be canceled and must follow the return process outlined above.

10. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Branding
  • Product descriptions
  • Graphics
  • Images
  • Website design
  • Text content

is owned by Masc Skin or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without written permission.

11. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with website operations.
  • Introduce malicious code or malware.
  • Misrepresent your identity.
  • Engage in fraudulent transactions.
  • Harvest customer information.

Violations may result in termination of access and legal action.

12. Third-Party Products & Services

Masc Skin may sell products manufactured or supplied by third parties.

We do not warrant the actions, statements, or performance of third-party manufacturers or suppliers.

Any product concerns should be reported to Masc Skin, and we will work with the applicable supplier when appropriate.

13. Disclaimer of Warranties

To the fullest extent permitted by law:

All products, services, and website content are provided "as is" and "as available."

Masc Skin disclaims all warranties, express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or reliability of information

We do not guarantee uninterrupted or error-free access to our website.

14. Limitation of Liability

To the fullest extent permitted by law, Masc Skin shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Product use
  • Website use
  • Delayed shipments
  • Lost profits
  • Data loss
  • Allergic reactions or sensitivities

Our total liability shall not exceed the amount paid by the customer for the applicable product or order.

15. Indemnification

You agree to indemnify and hold harmless Masc Skin, its owners, employees, contractors, affiliates, suppliers, and partners from any claims, damages, losses, liabilities, or expenses arising from:

  • Your use of the website.
  • Violation of these Terms.
  • Misuse of products purchased through our store.

16. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy for information regarding how we collect, use, and protect personal information.

17. Governing Law

These Terms shall be governed by and construed under the laws of the State of California, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the courts located in California.

18. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting to the website.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

19. Contact Information

Masc Skin
Customer Support: support@mascskin.com
Website: mascskin.com

For questions regarding these Terms of Service, please contact us using the information above.

By using this website and purchasing products from Masc Skin, you acknowledge that you have read, understood, and agreed to these Terms of Service.